Service Department

Frustrated computer user

Fireside Office Solutions' reputation is built on the experience our people bring you. That's why service is the cornerstone behind everything we do. Whatever the challenge, our team of experienced technicians are ready to troubleshoot, diagnose, and solve your problems fast. Less down time means increased productivity and greater success for you.

  • Our staff of experienced technicians stays up to date with on-going training programs.
  • We are authorized to service many brands and manufacturers. 
  • Fireside technicians service equipment regardless of where it was purchased. 

Remote Assistance & Support

The technicians at Fireside Office Solutions are able to provide remote assistance to get your system back up and running quickly and easily*.

In order to connect to your system, you will need to start a small application called TeamViewer QuickSupport. 

TeamViewer QuickSupport button
*Please note that non-contract remote support calls are subject to a one-half hour minimum charge. Ask us how a Support Contract will save you money on support calls!